Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you register for an account or use our services, we may collect:

• Account Information: Name, email address, password, denomination preference
• Profile Information: Bio, profile picture, location, church affiliation
• User Content: Posts, prayer requests, testimonies, comments, messages
• Payment Information: Billing address, payment method details (processed securely by our payment processors)

1.2 Information Collected Automatically

When you access our Platform, we automatically collect:

• Device Information: Device type, operating system, browser type
• Log Data: IP address, access times, pages viewed, referring URL
• Location Information: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies

1.3 Information from Third Parties

We may receive information about you from:

• Social media platforms if you connect your account
• Other users who may invite you or mention you
• Third-party services that help us verify your identity

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Create and manage your account
• Process transactions and send related information
• Send you newsletters, updates, and prayer reminders (with your consent)
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Personalize your experience and deliver relevant content
• Comply with legal obligations

3. How We Share Your Information

We may share your information with:

3.1 Other Users

Information you post publicly (such as prayer requests marked public, testimonies, or profile information) is visible to other users of the Platform.

3.2 Service Providers

We share information with third-party vendors who provide services such as:

• Hosting and cloud infrastructure
• Payment processing
• Email delivery
• Analytics and monitoring
• Customer support

3.3 Legal Requirements

We may disclose information if required by law or in response to valid legal processes, such as subpoenas, court orders, or government requests.

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your account information through your profile settings.

5.2 Delete Your Account

You may request deletion of your account by contacting us. Note that some information may be retained as required by law or for legitimate business purposes.

5.3 Communication Preferences

You can opt out of promotional emails by clicking the unsubscribe link in any email or adjusting your notification settings.

5.4 Cookies

You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods as required by law or for legitimate business purposes.

7. Children's Privacy

Our Platform is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights including:

• Right to know what personal information we collect and how it's used
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

10. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

TheFaithThread
Privacy Team
Email: info@thefaiththread.com